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Accessibility roadmap for improvements

We will prioritise fixing:

  • the most used areas of the website first
  • the issues which affect the most pages on the website

We aim to fix the majority of accessibility issues listed in the accessibility statement by September 2020.

When considering whether we can meet the accessibility requirement, we will assess:  

  • how much the work would cost and the impact that carrying out the work would have on us
  • how much users with a disability would benefit from us carrying out the work

Following the assessment, if we decide that meeting the accessibility requirement would be a disproportionate burden, we will explain this in our accessibility statement and provide details of how you can request the information in an accessible format.

Something which is a disproportionate burden now will not necessarily be a disproportionate burden forever. If circumstances change, we will re-assess whether we can meet the accessibility requirement.

Progress so far

September 2019

  • Fixes to pages which contained headings with missing text


May 2019

Updates to the Visit South Tyneside website to:

  • Make sure content is structured logically and can be navigated and read by a screen reader
  • Make sure every feature can be used when text size is increased by 200% and that content reflows to a single column when it's increased by 400%
  • Make sure the website is responsive to the user's device, page orientation and font size they like to use
  • Make sure your service works well with assistive technologies - for example, important messages are marked up in a way that the screen readers knows they're important
  • Make sure everything works for keyboard-only users
  • Provide a 'skip to content' link
  • Make sure users can move through content in a way that makes sense
  • Make sure features look consistent and behave in predictable ways

This page was last updated on 23 September 2019.